ONLY FOR A SHORT TIME: 40% discount in the Indian Summer Sale!


Access your account information here. Check the status of an order, the balance on an eGift Card or track the location of an existing order.

Track My Order
Check Status


Find detailed information about the website. Several topics on the ordering process, eGift Cards and Customize It! products can be found below.

Order FAQ
Payment Options
Sales & Promotion Codes
Shipping & Handling
Returns & Exchanges
Orders/Cancellations Accounts


We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Click the link below for information about product repairs.

Zippo Product Repair Centre


Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.

Product Instructions
Safety Data


Would you like to speak with a Zippo representative? Fill out one of our "Contact Us" forms to submit your request or inquiries.

Contact us
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