Zippo Repairs: Butane Inserts
Single Torch Butane Insert, Double Torch Butane Insert
It works or we fix it free.™
Warranty: 2 years
REPAIRS
Please Note: Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair. Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.
1. Prepare Zippo Butane Insert To Ship- Our Zippo inserts have 2 years warranty
- Remove the insert from the Zippo lighter case.
- Release the gas according to the instructions you received with the insert, in a well-ventilated area
- Pack the Zippo Butane insert in a padded envelope or small package.
3. Sending Zippo Butane Insert
Customers living in Ireland:
Send your package to the Zippo European Repair Clinic insured and via a trackable method to:
Zippo European Repair Clinic
Groendahlscher Weg 87
46446 Emmerich am Rhein
Germany
Repaired Zippo products will be returned free of charge via a parcel service.If you have any questions, please contact us:
Phone: +49 (0)2822/7134-100
Contact form