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Images of Butane Inserts To Properly Identify Product

 

Single Torch Butane Insert, Double Torch Butane Insert

It works or we fix it free.™

Warranty: 2 years

REPAIRS 

 

Please Note: Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repairRepairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.

1. Prepare Zippo Butane Insert To Ship
    • Our Zippo inserts have 2 years warranty
    • Remove the insert from the Zippo lighter case. 
    • Release the gas according to the instructions you received with the insert, in a well-ventilated area
    2. Packing Zippo Butane Insert
    • Pack the Zippo Butane insert in a padded envelope or small package.
      3. Sending Zippo Butane Insert


      Customers living in Ireland:

      Send your package to the Zippo European Repair Clinic insured and via a trackable method to:

      Zippo European Repair Clinic

      Groendahlscher Weg 87

      46446 Emmerich am Rhein

      Germany

      Repaired Zippo products will be returned free of charge via a parcel service.

      If you have any questions, please contact us:
      Phone: +49 (0)2822/7134-100
      Contact form