It works or we fix it free.™
Warranty: 2 years
Note: Please do not attempt to perform repairs yourself as it could damage the Zippo product beyond repair.
Note: Repairs take approximately 6-8 weeks, once repaired your Zippo product will be sent back to you.
- Our Zippo HEATBANK® 9s rechargeable hand warmers have a 2 year warranty
- Pack the Zippo HEATBANK® 9s Rechargeable Hand Warmer in a padded envelope or small package.
Customers living in Ireland:
Send your package to the Zippo European Repair Clinic insured and via a trackable method to:
Zippo European Repair Clinic
Groendahlscher Weg 87
46446 Emmerich am Rhein
GermanyRepaired Zippo products will be returned free of charge via a parcel service.
If you have any questions, please contact us:
Phone: +49 (0)2822/7134-100